According to the State of the Global Workplace report, 6 in 10 employees are quietly quitting. But, creating a positive workplace culture could easily improve that statistic.
A key driver of employee engagement is a positive workplace culture. Culture creates a sense of community, purpose, and mutual support which results employees being more productive, creative, and committed to the organization.
In today’s job market, employers must offer more than just high pay and benefits to attract top talent. Modern-day job seekers want companies with a great work environment that makes showing up each day enjoyable. Not only does a positive workplace culture help attract and retain employees, it also has a direct impact on a company’s success.
Knowing how to create a great work environment is one of the most valuable assets for your business. But, it is also one of the most difficult challenges that business leaders and managers face.
As a result, organizations have spent countless hours and thousands of dollars trying to solve the problem. Words like “culture,” “flexibility,” and “cause” have become buzzwords to business leaders trying to create the ideal workplace for their employees. And, while culture and cause are definitely important, adding a Ping-Pong table to the break room isn’t solving the problem.
While every workplace is different, companies with happy employees tend to have a few basic things in common. Here are five characteristics of a positive workplace culture that we’ve observed while working with companies of all sizes.
Nothing is more frustrating for an employee than ambiguous job expectations, which is what makes effective communication one of the most important things for a positive workplace culture.
A positive workplace culture values clear and open communication among employees and between employees and management. This means everyone knows what’s expected of them and how to communicate their ideas and concerns effectively.
Managers shouldn’t make themselves inaccessible but should instead strive to give their employees frequent feedback on performance. Employees themselves should also be encouraged to communicate with each another and be provided with the proper tools to do so. All company communication should stick to three principles: being clear, courteous, and proactive.
The best employees want more than to just punch a time clock each day for a paycheck. They want a chance to better themselves and grow on the job. Companies with a positive work environment provide employees with clear expectations for advancement and the tools and training needed for success. This can be done by establishing on-the-job training programs and creating specific goals for employees to reach promotions and raises.
Humans are social beings who thrive on working together as a team. Companies that encourage collaboration help foster a camaraderie among employees that boosts both performance and morale. Creating a sense of unity makes employees feel like they are working for something bigger than themselves.
Recognizing good work is an important morale booster and helps encourage employee engagement. Employers should have a formal reward system in place that provides other benefits to employees who help meet company objectives. Informal rewards—like notes, special events, or gifts—can also make employees feel valued without greatly affecting a company’s bottom line.
Creating a sense of purpose among employees is a key ingredient for any sustainable business. Building a purpose-driven culture starts first with a set of core values that are then reflected in the company’s long-term goals.
For businesses with successful, purpose-driven cultures, the company’s core values are much more than just bland mission statements printed on the back of the employee handbook. These values should be woven into every one of the company’s actions. Core values give employees a clear reason for their work and can also help uplift the company at large.
The Gen Z workforce are the first generation to prioritize purpose over money. They read company mission statements and values to determine where they fit best. This generation expects consistency and authenticity and will call you out if they think you are not aligned.
So, what makes a great work environment where employees can thrive personally and professionally? While there might be specific areas to address, here are three universal characteristics of a great work environment, regardless of your industry or age of employees:
A great work environment doesn’t create itself. It takes intentional effort from everyone within the organization. Leaders are responsible for setting the tone and making the culture a priority.
Employees are aware of the role they play in company morale and actively seek out ways to improve it. Companies that are renowned for being a great place don’t just say culture and morale is a priority, they put that belief into action by always finding ways to boost company morale and improve company culture.
Most people think money is the primary reason people quit their jobs. However, a recent study by Gallup found that managers are responsible for up to 60 percent of all the reasons people quit. Companies that have created a great work environment are often made up of leaders and managers who truly value their employees and are committed to helping them grow personally and professionally.
Ambiguity, uncertainty, and gossip are toxic in any work environment. When employees aren’t sure about their responsibilities, what success looks like, and how they’re performing, it’s really difficult for them to show up with a desire to “lean in” and give 100%.
On the other hand, work becomes meaningful to employees when they know how their work contributions affect the organization. Companies that have created a great work environment are absolutely clear with employees. They avoid inter-office gossip that talks about employees rather than to them.
Investing in what it takes to create a great work environment can seem like a lot of work. It’s a lot more work than buying an espresso machine for the office. It’s far easier for a leader to say, “Employees just need to get over it, show up to work, and do their job.” However, taking the time and effort to create a great work environment is worth it.
Changing employee interactions and boosting morale can seem like a daunting task, but prioritizing the people in your organization is critical for growth. At LBMC Employment Partners, we’re experts in workplace culture and can support your efforts to improve the work experience of your employees.
Through our PEO services, we provide full HR support, efficient payroll processing and payroll tax administration, as well as access to Certified HR Professionals. Let us help you alleviate those complexities of Human Resources Management so that you can focus your attention on what matters most.
We’re happy to answer any questions you may have on what our Employment Partners experts can do for you.
