LBMC Employment Partners’ Client Spotlights

John J. Campbell Co., Inc. and Camco Roofing Supplies, Inc. have been working with LBMC Employment Partners since 2016 after being referred by an insurance agent. LBMC EP provides HR and payroll services, preparing payroll taxes and necessary ACA compliance forms.

Challenges: Linda Moore, Vice-President of Finance for John J. Campbell Co., Inc., explains that their companies faced challenges with staying compliant with HR regulations and managing payroll and tax-related tasks. These tasks took up a considerable amount of employee time, causing inefficiencies in their workflow.

Solutions: “LBMC EP’s excellent customer service continually shines and is a major reason we enjoy partnering with them. LBMC EP has improved our business workflow by keeping our companies compliant with HR regulations. They have saved our employees so much time by preparing tax forms and giving us the information we need to open new tax accounts when necessary,” says Moore. She also adds, “They can also effectively implement their payroll system with yours to keep things functioning and moving smoothly in the transition.” The companies highly recommend LBMC EP for their HR outsourcing services.

Challenges: Summit General Contractors, Inc. needed comprehensive support to manage their payroll, provide affordable health insurance, administer a 401(k) plan, and handle various human resource tasks. Balancing these responsibilities while focusing on their core business operations was a challenge.

Solutions: Summit General Contractors, Inc. has been partnering with LBMC Employment Partners since 2013 to address these challenges. “LBMC EP is the total package. The customer service is wonderful, and they are a one-stop shop for everything you need, which makes them a true employment partner,” says Tyler Trent, Summit’s Controller. The professionalism and hands-on expertise of LBMC EP’s team members have been invaluable, providing excellent customer service and easing the burden of HR and payroll duties. This partnership has allowed Summit to concentrate on running a successful construction company. Additionally, Summit appreciates the competitive benefits package they can offer their employees through LBMC EP and encourages other companies to explore the services LBMC EP offers.

Challenges: SMP faced the challenge of offering practical, affordable health insurance to its employees while also needing a reliable partner to handle payroll and other HR functions. These responsibilities were crucial to SMP but required significant time and resources, which they wanted to focus instead on enhancing patient care. Navigating health insurance plans and managing HR functions efficiently were key areas where SMP sought support.

Solutions: To address these challenges, SMP partnered with LBMC Employment Partners in 2012. “Over the past year, SMP has grown by 50%, and with the influx of new associates, LBMC Employment Partners has been instrumental in keeping our team on track,” says Samya McCormick, Director of Plaza Center and GI. LBMC Employment Partners provided invaluable HR guidance and tailored solutions, from seamless onboarding to effective employee relations, fostering a positive work environment. This partnership has empowered the SMP team to deliver exceptional patient care to the Chattanooga community. “Partnering with LBMC Employment Partners has proven to be an ideal solution for meeting both organizational and employee needs,” McCormick adds.

Challenges: As a growing business, Shoe Cover Magic needed a reliable partner to manage HR functions, payroll, and employee benefits. They faced challenges in ensuring that their HR needs were met efficiently while maintaining focus on their core business operations.

Solutions: LBMC Employment Partners stepped in to address these challenges by offering comprehensive PEO services, giving Shoe Cover Magic the convenience of having a single point of contact for all HR matters. “The relationship with LBMC Employment Partners has been great because of their responsiveness, knowledge, and professionalism,” states Clarinda Sturm, Operations Manager. The dedicated Human Resources Business Partner provided by LBMC EP has improved their workflow, and the prompt responses and accurate service have been consistently beneficial. Sturm adds, “We highly recommend LBMC EP to any organization considering their services. Anytime we have had a situation or issue come up, they have always been there to help us work through. If we have ever been unsure of anything, we have always been guided in the right direction. I cannot say enough good and positive things about LBMC as a whole and would recommend LBMC without hesitation.”

Challenges: Cornea & Cataract Consultants of Nashville needed comprehensive HR support that included HR compliance, hiring processes, payroll services, and benefits administration. The practice sought a reliable local partner to serve as a backup to their large staff, managing essential tasks like payroll, tax filings, and government reporting. Ensuring peace of mind in their day-to-day operations while also benefiting from a larger risk pool in negotiating annual benefits was a key priority.

Solutions: LBMC Employment Partners provided Cornea & Cataract Consultants of Nashville with the comprehensive HR services they needed, including a direct HR Business Partner. This partnership allowed the practice to focus on their core operations without worrying about the complexities of HR management. LBMC Employment Partners acted as a reliable local partner, handling payroll, tax filings, government reporting, and benefits negotiations. The practice values the peace of mind this partnership offers and recommends that other businesses consider their experience in specific fields, the evolution of benefit plans, and how other clients view their accountability of service and responsiveness.

Challenges: Currie Medical Specialties needed reliable support for managing HR, payroll, and payroll tax services to ensure compliance with federal and state laws and regulations. As the company grew, the complexities of handling HR-related tasks such as onboarding and terminations became more challenging, necessitating a trustworthy partner to manage these critical functions effectively.

Solutions: Since 2018, Currie Medical Specialties has outsourced these essential HR tasks to LBMC Employment Partners, including onboarding, terminations, and compliance management for payroll taxes. According to Vice President, Controller Deanna Kerrigan, LBMC EP has been critical in keeping the company compliant with complex payroll tax laws. Kerrigan praises the knowledge and friendliness of their dedicated HR Business Partner and Payroll Specialist, noting that LBMC EP feels like a genuine extension of their team. For companies considering outsourcing payroll or HR tasks, Kerrigan highly recommends LBMC EP, emphasizing their care for employees and the high quality of their services, which makes them a worry-free and valuable addition to any team.

Challenges: Heritage Pointe Senior Living needed a reliable partner to manage essential services such as accounting, bill pay, monthly financial statements for partners, and payroll services following the acquisition of W Squared’s HR/Benefits/Payroll division.

Solutions: LBMC stepped in to provide seamless support during the transition. “The transition from working with W Squared to LBMC Employment Partners was natural and seamless, and we trust all the vendor partners that they provide us,” affirms Heritage Pointe Senior Living’s Executive Director, Susan Dalton.

Dalton also highlights LBMC EP’s commitment to making the partnership successful through their accessibility and dedication. She advises, “Trust the team at LBMC Employment Partners to take off some of your load. As a small- to medium-sized business owner, you only have so many hours in a day. Partnering with a trusted vendor like LBMC EP, you’ll free up your valuable time to focus on the work you love while investing time into the company you love.”

Challenges: Nashville Fertility Center required comprehensive HR services, including employee benefits, payroll, and compliance management. With a commitment to finding the best value, they compared the services and costs of approximately 70 vendors to ensure they were receiving top-notch service at a competitive price.

Solutions: LBMC Employment Partners has been Nashville Fertility Center’s trusted Professional Employer Organization (PEO) provider for several years, consistently delivering exceptional service that has exceeded expectations. According to Michael Garde, the Administrative Director at Nashville Fertility Center, “LBMC EP has proven to be the best PEO provider for us, and we have no plans to switch providers.”

Garde acknowledges that while organizations should conduct market research to find a provider that meets their specific needs, he affirms, “It will be hard to compete with LBMC EP’s quality of services and accessibility.”

Challenges: Verustat faced challenges with benefit costs and HR knowledge, which created hurdles in their operations. As the company planned to expand, they needed a reliable partner to manage HR, payroll, and benefits, allowing them to focus on business growth.

Solutions: LBMC Employment Partners provided Verustat with Professional Employer Organization (PEO) services that transformed their workflow. President Emmet Seibels notes that their strong prior relationship and satisfaction with LBMC’s tax and accounting services made it an easy choice to partner with LBMC EP for their HR needs. “The company’s workflow has improved significantly since LBMC EP started handling our HR, payroll, and benefits,” says Seibels, allowing them to concentrate on running and growing the business.

As Verustat recently raised $17 million in capital and plans to expand, they are confident that LBMC EP can scale with them, effectively acting as an integral part of their company. Seibels highlights that their main contact at LBMC EP is “extremely knowledgeable and customer-service-oriented,” making LBMC EP feel like a natural extension of their team.

Scarlett Hotel Group partnered with LBMC Employment Partners in 2017. LBMC EP has been an extension of the group’s corporate office, providing comprehensive HR services through their Professional Employer Organization (PEO), and increasing scalability.

Challenges: Scarlett Hotel Group faced the challenge of acquiring new hotel properties while ensuring the smooth transition of new employees into their operations. They also needed to attract qualified, talented managers and retain their current management team, which required a competitive benefits package.

Solutions: LBMC EP’s accurate and efficient transition of new employees into its PEO has been crucial as Scarlett Hotel Group continues to acquire new properties. With six Scarlett Hotel Group clients in total, LBMC EP supports the group’s ongoing expansion efforts. Scarlett Hotel Group utilizes a competitive benefits package to attract top talent and increase the retention rate of its current managers. Sadoff emphasizes, “Doing everything and mastering nothing is a critical mistake. Whether out of the gate or seasoned, the efficiency of your business when using LBMC EP is only going to help you become more profitable.”

Challenges: James’ Meat Co., Inc. was dissatisfied with the service they were receiving from their previous HR outsourcing provider. They needed a reliable partner to handle HR functions such as payroll, timekeeping, benefits, and updating employee handbooks to allow them to focus on other business priorities.

Solutions: After meeting with LBMC Employment Partners, James’ Meat Co., Inc. found the perfect fit for their HR needs. Office Manager Mandy Byars explains, “We were receiving less than stellar service from our previous provider, and, after meeting with LBMC EP, we knew that they would be a great fit for us.”

LBMC EP’s exceptional customer service and support have been the key to this successful partnership. By working with LBMC EP, James’ Meat Co., Inc. has been able to focus on other business initiatives, as LBMC EP saves them time and energy. Byars affirms, “You can’t go wrong by choosing LBMC EP for HR outsourcing services. The team is wonderful, and they are accommodating to all my business needs.”

Challenges: Wylie Steel Fabricators, Inc. faced difficulties when using a third-party payroll processor as part of a nine-company consortium, especially after the consortium was affected by the 2001-2004 recession. The company needed a reliable partner to provide consistent and high-quality payroll services.

Solutions: Having worked with LBMC’s audit and tax divisions since 1993, Wylie Steel Fabricators, Inc. naturally turned to LBMC Employment Partners as their new service partner. The leadership team was impressed with the service quality provided by LBMC EP, noting that their pricing was either better than or comparable to competitors.

LBMC EP’s expertise has allowed Wylie Steel Fabricators, Inc. to stay focused on satisfying their customers’ needs. As Buck Porter and Denise Stephens shared, “Everybody we work with at EP is competent and helpful. We regularly ask them to perform miracles for us or bail us out of our own messes, and they never seem anything but patient and willing to help us.”

Challenges: The Refuge Center, a non-profit organization, required reliable HR services, including payroll management, employee benefits, and onboarding, to allow its smaller full-time staff to focus more on operations, programmatic work, and fundraising. They needed a partner that could deliver these services at a reasonable cost.

Solutions: Referred to LBMC Employment Partners by one of its Board members, The Refuge Center began its partnership with LBMC EP in January 2018. LBMC EP has since provided the HR services needed, allowing the organization to focus on its core mission. The Refuge Center praises LBMC EP’s accessibility, support, and expertise, which have been crucial to their growth.

The Refuge Center highly recommends LBMC EP to other organizations of similar size and needs, noting that LBMC EP has been a generous sponsor and a supportive and encouraging partner throughout the years.

Challenges: tnAchieves partnered with TN Promise in 2014 and turned to LBMC Employment Partners to handle their HR tasks. They needed assistance with open enrollment, onboarding, terminations, and payroll to ensure compliance with state and federal laws.

Solutions: LBMC EP streamlined systems for tnAchieves’ onboarding, open enrollment, and payroll. Their staff is always available to explain benefit details and update directors on new payroll regulations. The best part of working with LBMC EP for tnAchieves is their HR Business Partner. “She is always quick to respond to questions and provides detailed and thoughtful answers. Our team is supported through her diligent work, organization, and timely responses,” Tribble says.

Challenges: The Cook Law Office views its business as a service first and a law firm second, and they sought to provide more benefits to their employees while acquiring human resources services. They were looking for a partner that could handle payroll, benefits, and staffing issues effectively.

Solutions: In December 2015, The Cook Law Office chose LBMC Employment Partners (EP) due to their impressive staff, options, and community reputation. LBMC EP handles all payroll, benefits, and staffing issues for the firm, allowing them to focus on their core activities. Owen Compton notes that LBMC EP’s staff is always responsive and willing to help with any question. They also value the education and guidance provided by the LBMC EP team, which helps them save time and avoid worrying about important HR-related areas. Compton encourages any business overwhelmed with administrative tasks to consider LBMC EP, as they help maximize time to focus on the business and ensure HR issues are handled correctly.

Challenges: MVI, a top workplace in Middle Tennessee with 123 employees across 47 states, struggled to manage HR compliance and onboarding with their dispersed workforce. They needed a solution that could address these challenges effectively.

Solutions: A recommendation led MVI to partner with LBMC EP in 2006, attracted by their diverse services and excellent reputation. Since then, LBMC EP’s PEO services have streamlined MVI’s workflow, improved onboarding, and provided comprehensive HR, payroll, accounting, and auditing support. “Our relationship has been sustained thanks to the team’s commitment to personalized support,” says Rick Patterson, CEO at MVI Field Services.

Challenges: Before partnering with LBMC Employment Partners, Bondware faced HR challenges such as compliance and knowledge. The founder of Edgenet, Tim Choate, lead the spin-off/acquisition of Bondware and established the relationship with LBMC EP for HR, payroll, and benefits. “LBMC EP’s deep HR expertise in areas such as employment law, policies, and compensation advice allowed us to avoid HR issues encountered by many small businesses,” said Vice President of Finance & Administration, Tammy Choate. “We rely on LBMC EP for expert HR advice on demand whenever we need it, and it has been a great partnership.”

Solutions: LBMC EP has been instrumental in improving Bondware’s workflow by providing HR specialization and expertise. This has allowed them to quickly grow their team and expand their services. “LBMC EP has helped us provide generous benefits and flexible work arrangements for our employees, which has been key to our success,” said Tammy Choate. With LBMC EP’s PEO services for HR, payroll, and benefits, Bondware can focus on what they do best – providing innovative software solutions.